Refund Policy
At DigitalNomadDen, we strive to provide exceptional value and service to our freelancers and remote workers. However, we understand that sometimes circumstances change, and you may need to request a refund. Below is our refund policy for your reference.
Eligibility for Refunds
You are eligible for a refund under the following conditions:
- If you cancel your subscription within the first 14 days of purchase.
- If you have not accessed any premium content or services associated with your purchase.
- If there was an error in billing or an issue with the payment processing.
How to Request a Refund
To initiate a refund, please contact our support team with the following information:
- Your Name
- Email Address
- Order Number
- Reason for Refund
You can submit your request via email at [email protected].
Processing Refunds
Once we receive your refund request, we will process it within 5-7 business days. Refunds will be issued to the original payment method used at the time of purchase. Please allow additional time for your bank or payment provider to process the refund.
Contact Us
If you have any questions about our refund policy or need further assistance, please don’t hesitate to reach out to us. We’re here to help!
- Email: [email protected]